WHERE TO FIND US?

Boutique locator

Find nearby stores, grocery stores and wine bars that offer Notka products. In most of these stores you can also find many other gourmet products perfect to pair our chocolates and unleash the full potential of original chocolate.

BARCELONA

Vinus Toast

C/ de Ganduxer, 31, 08021 Barcelona

OPENING TIMES:

Monday: 5:00 p.m. – 8:30 p.m.

Tuesday to Saturday : 10:00 a.m. – 3:00 p.m. and 5:00 p.m. – 8:30 p.m.

Sunday : 10:00 a.m. – 3:00 p.m.

Frequently asked questions - FAQS

Where do I pick up my order with Store Pickup?

If the product you want to buy has the "Pick up in store" option, you will see it indicated as a featured service on the product itself and also in the first purchase step.

What documentation do I need to present to be able to pick up my order?

To collect your order with Store Pickup you only need to present your ID and the order pick-up email , which we send to the email account you have selected, to be able to pick up your purchase.

What time can I pick up the order?

You can collect your Pickup in Store order within the opening hours of the partner stores. We recommend you check the schedules in the upper section.

For any questions regarding the collection of orders with the Store Pickup service, call the customer service number : 930 373 016.

How much time do I have to pick up my Store Pickup order?

For Store Pickup orders you have 15 calendar days from the email notification that informs you that it is now available.

What happens if I don't pick up an order with Store Pickup within the indicated period?

If you do not collect the order within the indicated period, which is 15 calendar days from receipt of the email, it will be returned to our warehouses, with the refund made according to the payment method chosen once received.

Can I return my order if I have picked it up in a store?

The same Return Policy applies to Store Pickup orders as other orders, and in any case they must be returned to the same store.

Can I try the products in the store where I pick up the order?

Sometimes, our partner stores have samples so you can taste the product before buying it. You must ask the person in charge who will tell you what samples are available at that time.

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